Shipping & Returns

🚚 Shipping Policy – Fast & Reliable Delivery Across Canada

At Sparkle Handmade Store, we proudly ship all orders via Canada Post, ensuring safe and timely delivery of your handmade items. During checkout, you can choose your preferred shipping method based on how quickly you'd like your order to arrive. Shipping fees are calculated according to Canada Post’s standard rates.

Order Processing Time

  • All orders are processed within 3–5 business days.

  • We ship Monday through Saturday. Orders placed on Sundays or public holidays will be processed the next business day.


πŸ”„ Return & Cancellation Policy – Hassle-Free Returns for Handmade Products

We want you to love your purchase! If you're not satisfied, we gladly accept returns under the following conditions:

πŸ•’ Return Window

  • Contact us within 3 days of delivery to initiate a return.

  • Items must be returned within 14 days of delivery.

πŸ“¦ Return Guidelines

  1. Items valued at $50 or more must be returned using a trackable shipping method.

  2. Buyers are responsible for return shipping costs, including any customs fees or charges.

  3. If your item has already shipped, refunds will be issued minus the original shipping cost.

  4. Refunds are processed after the returned item is received and inspected.

  5. Items must be returned in new, unworn condition with original packaging.

  6. All product boxes, certificates of authenticity, grading reports, and warranty cards must be included.

  7. Returns missing original documentation or packaging will be declined.

  8. Items that are resized, damaged, or altered after delivery are not eligible for return.

  9. We do not accept returns for custom or personalized orders.


πŸ›‘οΈ Secure & Transparent Shopping Experience

We’re committed to providing a secure and transparent shopping experience for all our customers. If you have questions about shipping, returns, or custom orders, feel free to contact us at πŸ“§ sparkle.nvcreatives@gmail.com